Welcome to our FAQ page!
Here you’ll find answers to the most common questions about Prime Digital Office products and services. If you need further assistance, feel free to reach out to our support team.
Prime Digital Office is a digital store offering premium downloadable assets, including templates, eBooks, fonts, themes, plugins, and more. Our mission is to provide high-quality resources at affordable prices to empower creators and businesses.
Simply browse our catalog, add your chosen items to the cart, and proceed to checkout. After payment, your products will be available for instant download.
After completing your purchase, you’ll receive an email with download links. You can also access your downloads directly from your account on our website.
Yes, you can re-download purchased items from your account dashboard as long as the product is available on our website.
If you experience issues with downloads, please check your internet connection or try a different browser. For further assistance, contact our support team at support@primedigitaloffice.com.
Our products typically come with either a personal or commercial use license. Please review the licensing information on each product page for specific terms.
No, reselling or redistributing our digital products, even after purchase, is strictly prohibited. Our licenses only permit use in creating end products for personal or client use.
Yes, if a product is updated, you will receive access to the latest version at no additional cost. You can re-download the updated file from your account.
Due to the nature of digital products, we typically do not offer refunds. However, if you encounter an issue with your purchase, please contact us, and we’ll do our best to resolve it.
You can reach our support team by emailing support@primedigitaloffice.com. We’re here to help 24/7.
Yes, we prioritize customer privacy and use industry-standard security measures to protect your information.
